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Directory » Faculty » Business Administration & Economics

Business Administration & Economics
Last Name
Apellidos
 Hess

First Name
Nombre

Mike

E-mail

hessm@madrid.slu.edu

Telephone
Teléfono

+ (34) 91 554 5858
Ext.: 236

Office
Oficina

 Padre Arrupe Hall
Av. del Valle 34
28003 Madrid

Office Hours
Tutorías

 TR 16:00-17:00
Classes
Asignaturas

MGT-400 Strategic Management - Capstone Course
MKT-300 Introduction to Marketing Management
MKT-455 Introduction to Internatinal Marketing
Degrees
Títulos

M.B.A, University of California Irvine
Ph.D. in Management, IESE Business School
Publications
Publicaciones

Hess and Ricart, “Managing Customer Switching Costs: A Framework for Competing in the Networked Environment,” Management Research 2003.

Valor and Hess, “Strategies and Sustainability of Portals, Internet Access Providers, and Content Companies: An Analysis Using a Value Network,” forthcoming in Economía Industrial 2003.

Hess and Subirana, “How Much Does it Cost a Business to Switch Mobile Operators?,” 2002 in Expansión.

Maddi and Hess, “Hardiness and Basketball Performance,” International Journal of Sports Psychology 1992.
Specialization
Especialización
 Integrating Strategic Management and Marketing approaches to Consumer Goods Industries.
Distinctions
Distinciones

Global Promotions Manager, Adidas-Salomon, Germany, 1996-1998.
Account Executive, Procter & Gamble, USA, 1992-1995.